How to Ride the Bus

 

Things you will need:

  • Route Map and Schedule

  • Bus Fare (cash or a pass)

  • Know Your Origin and Destination


*Please note, children aged 12 and under must be accompanied by a person 16 years of age or older.


Steps:

  1. Decide where you would like to go. Use your map and schedule to determine which bus route you need to take and if you need to transfer at any point. If you aren't sure which bus route to take, you can use the Google Trip Planner, or contact the Regional Call Center at (919) 485-RIDE (7433) for assistance.  

  2. Wait at the bus stop. Check your schedule to determine when the next bus should arrive. Be sure that you are waiting at a marked bus stop. GoCary does not recognize "flag down" stops. 

  3. Wait until the bus driver indicates that you can board -- sometimes they need to lower the bus or deploy a ramp first in order to assist other passengers.

  4. When you get on the bus, say hello to the driver! It is a nice thing to do and it can make a person's day.

  5. If you are not sure where you need to get off, ask the driver when you get on the bus. He or she can assist you with getting to the correct stop.

  6. If there are empty seats, please sit down. If the bus is full, please make sure that you hold on to the handrails and support poles to steady yourself. If you are traveling with a child who uses a car seat, it is your responsibility to properly secure the seat.

  7. If the bus is full and a senior citizen or person with a disability boards, please offer your seat to that person. It is the courteous thing to do.

  8. While you are on the bus, you must obey the Passenger Rules of Conduct. They are posted on all of the buses.

  9. When your stop is coming up next, push the signal strip on the side of the bus, next to the windows. This will alert the driver that someone wants to get off. If you do not do this, and there isn't anyone waiting at the stop to the board, the driver may not stop. Our buses do not automatically stop at every bus stop.

    Please note: GoCary drivers are only authorized to stop at marked locations. Please plan to exit the bus at the stop closest to your desired destination. GoCary drivers are not permitted to drop off passengers between stops.

  10. When the bus stops, please exit via the back door of the bus if one is available. The front door of the bus is reserved for passengers that are boarding and for those that need to use the ramp.

  11. Have a great day!