Door to Door Overview

GoCary Door to Door is a paratransit service for individuals with disabilities that prevent them from using Fixed Route service, or for Cary residents age 60 and older. GoCary Door to Door is a shared ride, reservation-based service, not a taxi service. If you are interested in registering for this service, please review our How to Apply section.

 

GoCary Door to Door Service

Tier 1

Complementary paratransit service for trips within 3/4 mile of any GoCary fixed route.  This service is available to anyone with a disability that prevents them from using fixed route service, or for any Cary resident age 60 and older.
Cost: $2.50  Currently Free

Tier 2* 

Trips with an origin or destination outside of the 3/4 mile fixed route boundary, but still within Cary town limits.  This is a premium service available to Cary residents that have a disability which prevents them from using fixed route service, or for any Cary resident age 60 and older.
Cost: $4

Tier 3*

Trips with an origin within Cary town limits, but a destination in another community. Trips are limited to medical and employment trips only. This is a premium service available to Cary residents that have a disability which prevents them from using fixed route service, or for any Cary resident age 60 and older.
Cost:

  • Apex: $6

  • Morrisville: $6

  • Raleigh: $7

  • Raleigh +10 miles: $8

  • Raleigh +15 miles: $9

  • Durham: $8

  • Chapel Hill: $9

*Tier 2 and Tier 3 trips will be made on a space available basis.

 

If you require a Personal Care Attendant (PCA), you must note this on your application.  PCAs ride for free.

Companion reservations may be made on a space available basis.  Companion fares will follow the tiered structure.

Customers must be ready 15 minutes before the scheduled pick-up time and up to 15 minutes after the scheduled pick-up time. Tier 3 return trips to Cary will have a 60-minute window for pick-ups due to the distance of the trip.