Applying for Door to Door Service

Step 1:  Complete a GoCary Door to Door Service Application .  If you would like to receive an application by mail, please email your request to BetterTransit@GoCary.org or call 919-653-7141.

Step 2:  If you are qualifying based on a disability, a healthcare professional must complete Part C of the application.  If you require assistance when traveling, or when you get to your destination, please ensure that your application indicates the need for a Personal Care Attendant (PCA). 

Step 3:  Return your completed application.  Please be sure to include verification of age (ex. valid identification card with a date of birth) and residency (ex. utility bill or other statement addressed to you) with your application. 

Step 4:  Your completed application will be processed by Town of Cary staff.  This could take up to 21 business days from the receipt of the completed application.  Once your application has been processed, you will receive an approval letter by email and a representative will call to notify you.

Step 5:  Once you have received approval, you can begin making reservations by calling 919-481-2020 (Option 3).     

Transit Program Coordinator Office Hours:

Cary Senior Center
120 Maury O'Dell Place
Cary, NC 27513

919-653-7141

If you do not live in Cary town limits, please contact GoWake Access by calling (919) 212-7005, or GoTriangle by calling (919) 485-7468.