Step 1:  Complete a GoCary Door to Door Service Application (en Espanol).  Hard copy applications are also available at the Cary Senior Center at Bond Park (120 Maury O'Dell Place) and in the Town of Cary Transit Offices (Town Hall, 3rd Floor, 316 N. Academy Street).

Step 2:  Take your completed application to the Cary Senior Center at Bond Park.  Be sure to bring proof of age and residency with you.     

Step 3:  Staff at the Cary Senior Center will take your picture for your GoCary ID card.  If you are qualifying for the service based on age only, you will be given your ID at that time.  If you are qualifying based on disability, you will receive your ID card by mail. 

Step 4:  If you are qualifying based on a disability and a healthcare professional has not completed that portion of the application, please take it with you.  Your healthcare provider can fax the completed application to 919-380-6426.  If you require assistance when traveling, or when you get to your destination, please ensure that your application indicates the need for a Personal Care Attendant (PCA).

Step 5:  If you are qualifying based on disability, your completed application will be processed by the Town of Cary.  This generally takes 21 business days from the receipt of the completed application.  Once your application has been processed, you will receive an approval letter in the mail, along with your ID card. 

Step 6:  Once you have your GoCary ID card, you can begin making reservations by calling 919-481-2020 (Option 3).     


If you do not live in Cary town limits, please contact GoWake Access by calling (919) 212-7005, or GoTriangle by calling (919) 485-7468.